By using our Services or providing personal information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services or provide personal information.
Minami AI Inc. (“Minami AI”, “we”, “us”, or “our”), incorporated in Delaware, United States, is committed to protecting the privacy of individuals who interact with our services, including our website (https://minami.ai), applications, and other digital services that link to this Privacy Policy (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you engage with our Services, whether as a representative of a subscribing business client (“Client”) or as a visitor to our website.
This Privacy Policy applies when Minami AI acts as a data controller, processing personal information for our own business purposes (e.g., billing or account management for Clients). It does not apply when we process information as a service provider or processor on behalf of our Clients, in which case you should refer to the respective Client’s privacy policy. This Privacy Policy also does not apply to information about employees, job candidates, contractors, or similar roles.
For residents of California, Colorado, Connecticut, Nevada, Utah, or Virginia, additional disclosures are provided in the Additional U.S. State Privacy Disclosures section. For Clients in the European Economic Area (EEA), Switzerland, or the United Kingdom (U.K.), please refer to the EU/UK Privacy Notice section for GDPR-specific information.
“Personal information” refers to any information that identifies, relates to, describes, or could reasonably be linked to an individual, either directly or indirectly, as defined under applicable laws, including U.S. state laws and GDPR. “You” refers to individuals who provide personal information in connection with a Client’s subscription to our Services or through interactions with our Services, including business contact information of Client representatives.
We collect the following categories of personal information, depending on your interaction with our Services. You are not required to provide personal information to access our public-facing website, but certain Services (e.g., account creation or subscription) may require it. Failure to provide requested information may limit access to or functionality of our Services.
Legal name, alias, email address, postal address, phone numbers (landline or mobile), online identifiers (e.g., username, password), social media identifiers (e.g., Twitter handle), or other identifiers used to contact or identify you.
Collected when you create an account, subscribe to our Services, sign up for newsletters, or participate in webinars, events, or marketing activities.
Information about how you access and use our Services, including activity logs, device ID, browser type, IP address, and network connection details.
Purchase history, order details (e.g., items purchased, amounts paid, billing/shipping addresses), and payment method type (e.g., credit card, bank account).
Messages exchanged via support inquiries, chatbots, or interactions with our support or sales teams, including audio, electronic, or visual recordings (e.g., for quality assurance or training, where permitted by law).
Inferences drawn from collected information to create profiles reflecting your preferences, behavior, or characteristics.
Data collected via tracking technologies (e.g., cookies, web beacons, pixel tags) about your interactions with our Services, including pages visited, links clicked, and email engagement.
Refer to Section 6: How Do We Use Tracking Technologies? for details.
We collect personal information through the following methods:
From service providers, content providers, business partners, data brokers, authentication services, or social media networks integrated with our Services.
Third-party interactions are governed by their respective privacy policies, not this Privacy Policy.
We collect and use personal information for the following purposes:
Service Delivery: To provide, enhance, and personalize our Services, including account creation, authentication, and support.
Communication: To respond to inquiries, send transactional messages (e.g., purchase confirmations, invoices), provide security alerts, or communicate about our practices.
Contract Management: To enter, manage, and fulfill contracts with you or your company.
Customer Support: To process support requests and provide customer service.
Marketing and Promotions: To inform you about features, products, or services (unless you opt out or where consent is required by law) and manage participation in events, surveys, or promotions.
Service Improvement: To diagnose issues, track performance, and personalize content based on your interests.
Security and Legal Compliance: To protect the safety, security, and integrity of our Services, comply with legal obligations, investigate fraud, or defend against legal claims.
Corporate Transactions: To facilitate mergers, acquisitions, or other business transactions, including sharing information with prospective buyers or advisors.
Analytics: To evaluate usage, performance, and user demographics for internal reporting and improvement.
We may disclose personal information to the following recipients for the purposes described:
To comply with legal requirements, respond to law enforcement requests, or protect our rights, property, or safety, including investigating fraud or security incidents.
To establish, exercise, or defend against legal claims, including sharing with relevant parties or advisors.
We use tracking technologies (e.g., cookies, web beacons, pixels, Local Storage Objects) to collect information about your interactions with our Services for purposes such as analytics, personalization, and marketing.
Session Cookies: Temporary cookies that track activity during a session and expire when you close your browser.
Necessary Cookies: Essential for Service operation, enabling access to secure areas.
Performance Cookies: Collect aggregated, anonymous data about usage (e.g., pages visited, error messages) to improve Service functionality.
Functionality Cookies: Remember your preferences (e.g., username, language) for a personalized experience.
Targeting/Advertising Cookies: Track usage for advertising purposes, delivered by us or third parties, without including identifiable personal information unless re-associated later.
You can manage cookies through your browser settings or our Services’ cookie preferences. Disabling cookies may limit Service functionality.
For interest-based advertising, visit:
On mobile devices, adjust settings to limit ad tracking.
To opt out of marketing emails, contact us at privacy@minami.ai or follow the unsubscribe instructions in our marketing messages. Opting out does not affect transactional or service-related communications.
Our Services are intended for business Clients, and we do not knowingly collect personal information from individuals under 18. If you believe your child has provided personal information, contact us at privacy@minami.ai or write to the address in Section 15, marked “Children Privacy Inquiry.”
You can access or update your personal information via your account settings or by emailing privacy@minami.ai. We may verify your identity before processing requests. We will respond to reasonable requests to review or amend your information, subject to applicable law.
We implement reasonable security measures to protect your personal information, in accordance with applicable laws. However, no internet-based service is completely secure, and we cannot guarantee protection against all risks (e.g., hacking). You are responsible for safeguarding your account credentials and devices used to access our Services.
We retain personal information for as long as necessary to provide our Services, fulfill legal or business purposes (e.g., tax, accounting, or legal compliance), or as permitted by law. Retention periods depend on the information’s nature, sensitivity, and purpose. After account termination or deactivation, we may retain data as required by law or for legitimate business purposes, but we will maintain confidentiality. Non-identifiable, anonymized, or aggregated data may be retained indefinitely.
Our Services may link to third-party websites or services not controlled by us. We are not responsible for their privacy practices. Review third-party privacy policies before sharing information.
We may update this Privacy Policy periodically. Material changes will be communicated via our Services or by email. Continued use of our Services after changes constitutes acceptance.
As a Delaware-based company, we may process and store personal information in the United States or other countries, which may have different data protection laws. For EEA, Switzerland, or U.K. residents, transfers are safeguarded by GDPR-compliant measures, such as Standard Contractual Clauses. See the EU/UK Privacy Notice section for details.
For questions or concerns about this Privacy Policy, contact us at:
Email: privacy@minami.ai
This section applies to residents of California, Colorado, Connecticut, Nevada, Utah, and Virginia, supplementing the main Privacy Policy.
Depending on your state of residency, you may have the following rights, subject to legal limitations:
Right to Know: Confirm whether we process your personal information and, in California, access details about the categories, sources, purposes, and disclosures of your information in the past 12 months.
Right to Access/Portability: Obtain a copy of your personal information in a portable, readily usable format (where feasible).
Right to Deletion: Request deletion of your personal information, subject to exceptions (e.g., legal obligations).
Right to Correction: Request correction of inaccurate personal information.
Right to Opt Out of Automated Decision-Making/Profiling: Direct us not to use automated decision-making or profiling for certain purposes (where applicable).
Non-Discrimination: You will not face retaliatory treatment for exercising these rights, though exercising certain rights may affect service pricing or availability if permitted by law.
Submit requests via:
We may verify your identity, which may require additional information or account login. We will only use this information to process your request. If we cannot comply with your request, we will explain why (e.g., inability to verify identity).
You may use an authorized agent to submit requests, provided we verify their authority via a valid power of attorney or a signed letter with your and the agent’s contact information and authorization statement. We may contact you to confirm the agent’s authority.
If we deny your privacy rights request, you may appeal by emailing privacy@minami.ai or using our online request form.
Collection in the Past 12 Months: We may have collected identifiers, customer records, commercial information, internet/network information, geolocation data, professional/employment information, and inferences.
Disclosure for Business Purposes: We may have disclosed these categories to service providers, marketing partners, ad networks, social networks, or analytics providers, as described in Section 5.
No Sale or Targeted Advertising: We do not sell personal information or share it for cross-context behavioral advertising.
Minors: We do not knowingly sell personal information of minors under 16. Contact privacy@minami.ai if your child is under 16.
Shine the Light: California residents may request information about sharing personal information with third parties for direct marketing. Email privacy@minami.ai to opt out.
Financial Incentives: We may offer discounts or benefits for signing up, requiring collection of name, contact, or account information. Participation is optional, and you may withdraw by following program terms or contacting privacy@minami.ai.
Nevada residents may opt out of future sales of covered information by emailing privacy@minami.ai (Subject: “Nevada Opt Out Request”). We do not currently sell covered information.
This section applies to individuals in the EEA, Switzerland, or U.K., where Minami AI acts as a data controller under GDPR or equivalent laws.
We process personal information based on:
Contract: To fulfill our contract with you or your company (e.g., providing Services, managing accounts).
Consent: For marketing communications or non-essential cookies, where you have provided explicit consent.
Legitimate Interests: For purposes like improving Services, ensuring security, or conducting analytics, where our interests are not overridden by your rights.
Legal Obligation: To comply with applicable laws or regulations.
You have the right to:
Access, rectify, or erase your personal information.
Restrict or object to processing.
Data portability.
Withdraw consent (where applicable), without affecting prior processing.
Lodge a complaint with a supervisory authority.
To exercise these rights, contact privacy@minami.ai. We will respond within one month, subject to extensions for complex requests.
Personal information may be transferred to the U.S. or other countries. We use safeguards like Standard Contractual Clauses to ensure compliance with GDPR.
We retain personal information only as long as necessary for the purposes outlined, or as required by law. Anonymized data may be retained indefinitely.
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