The AI agent for personalized shopping experience

With Minami, no shopper slips away

Minami AI knows what your customers want before they do. It guides every shopper in real time, delivering a customer experience that feels personal, fast, and effortless.

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Powerful AI Assistant for eCommerce

Your users browse. Minami sells.

Minami doesn’t interrupt your customers on random pre-sets. It speaks when it matters, sells when it’s time, and stays quiet when it should.

+37% conversion
Dynamic purchase paths read stock and intent in real time, guiding every visitor straight to checkout at full speed.
24/7
Your AI sales agent stays on all day, answering questions and sealing deals across every time zone.
100% actionable
Shoppers edit orders, swap items, and pick delivery options inside the chat, crafting a purchase flow they control.
Always learning
Forget about A/B tests, Minami AI is constantly learning on infinite fronts, picking the highest‑converting greeting, prompt, and offer for each audience.

For brands, that talk like humans and connect like friends.

The seamless guide to checkout

Engage with every visitor.

Minami doesn’t wait around, it greets, adapts, and connects instantly to keep people moving toward the buy button.

Proactive greetings.
Minami triggers a friendly hello on arrival or when hesitation is detected.
Behavior‑based messaging.
Minami tailors copy to clicks, scroll depth, and pages viewed.
Instant engagement to reduce drop‑offs.
Minami replies in under a second to keep momentum and prevent bounces.
AI Learning

Personal shopping at the next level

Deliver smarter product recommendations.

Use shopper input and behavior to offer context-aware suggestions that drive discovery and boost conversion.

Intent‑driven recommendations.
Minami asks simple questions to filter products by use-case and budget.
Real‑time behavioral insights.
Minami refines suggestions as shoppers compare, revisit, or dwell on items.
Smart, personalized guidance.
Minami explains why each pick fits using specs, compatibility, and reviews.
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Foresight to prevent lost sales

Prevent cart abandonment before it happens.

Spot early abandonment signs, like tab-switching or lingering and respond with tailored incentives to keep customers moving.

Detect exit intent and price re‑checks.
Minami spots tab switching, fast cursor movement, and repeated price views.
Send smart prompts.
FAQs, offers, reminders. Minami surfaces targeted answers or gentle incentives when friction appears.
Offer loyalty perks and discounts.
Minami uses status and context to present the right incentive, to the right person, at the right time.
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Empower your customers, free your support

Let customers manage their own orders.

After checkout, Minami stays available, ready to modify orders, update addresses, or add last-minute items without support tickets.

Add or swap items in active orders.
Minami enables shoppers to modify in‑progress orders without support tickets.
Update delivery address before fulfillment.
Minami applies corrections within the dispatch window to avoid failed deliveries. It even talks to couriers if needed.
Answer order questions or cancel with one message.
Minami provides status, ETAs, and one‑message cancellations when eligible.
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Frequently Asked Questions

Have more questions? Fill this form and our team will be in touch to answer them!

What makes Minami different from other AI agent shopping assistants?
Minami is an AI agent that talks to your customers in real time through conversational models. It understands their intent, and guides them to the right product, just like a real associate.
Does Minami AI Agent use customer behavior analysis to improve the shopping experience?
Yes, Minami learns from each customer’s behavior to make shopping feel more personal.
Can it really increase conversion without being intrusive?
Yes. Minami listens first, responds with context, and never interrupts. Its suggestions are relevant, timely, and brand-safe.
Do I need to configure workflows in Minami to offer an AI-powered customer shopping experience?
No. There are no flows or decision trees to build. Minami decides on its own what to say, when, and how.

Get Started

Sales, returns and support finally in sync.

Activate Minami AI with zero setup and power every step of the shoppers journey and drive repeat purchases. No integrations. No workflows. No dev time. 100% risk free.