The AI Agent for e-commerce Logistics

Run eCommerce logistics on autopilot

Minami is the first AI agent designed to talk to your carriers, move orders, resolve issues, and improve your eCommerce operations.

No manual work. No rules.

The AI automation agent that thinks like a transport manager

Put an AI agent behind your ecommerce logistics, so shipments stay on track and costs stay controlled.

Autonomous: Keep orders moving without babysitting workflows. Remove operational queues and sync all your tools.
Predictive: Minami detects shipment risks early (e.g., missed scans, route delays) and takes action before the issues escalate.
Carrier-connected: Minami is connected to your carriers. It monitors in-transit events and communicates directly with carriers, hubs, and customers to resolve delivery issues fast.
Backend Execution: Minami performs logistics actions directly in your systems, updating orders, processing returns, and applying changes automatically, like a virtual operator.

Order logistics orchestration.

Minami acts as an autonomous logistics agent that makes real-time decisions and executes workflows across your entire stack.

Cross-system orchestration.: Minami pushes the order through the correct sequence.
Shipment routing.: Chooses the best path using cut-offs, destination, inventory, and your delivery promise.
Exception handling.: When something deviates, Minami triggers the right outcome, like a fix, reroute, reship, claim, or customer update.

Real-time order changes and management.

Minami handles any change to an order instantly, updating all connected systems automatically to prevent errors, delays, or mismatches.

Zero manual coordination needed.: No team member has to relay information between systems. Minami ensures the updated order flows through accurately.
Accurate fulfillment after edits.: Customers get exactly what they requested: the right item, to the right address, with the right service level.
Inventory integrity maintained.: Minami adjusts inventory in real time during returns and exchanges, keeping your stock data up to date and preventing overselling.

No costly builds or heavy integrations.

Minami’s AI agent plugs into the tools you already use and starts running eCommerce workflows without turning logistics into an engineering project.

Works with your existing stack.: Connect your store, 3PL/warehouse, carriers, and shipping tools without rebuilding your setup.
Faster time to value.: You don’t need months of custom development to get end-to-end automation working.
Less maintenance burden.: Fewer fragile scripts and connectors to keep alive when systems change.

Have more questions? Fill this form and our team will be in touch to answer them!

What is an AI agent for eCommerce logistics?: It’s an autonomous system that connects to your carriers, 3PL, and shipping tools, then runs the daily logistics workflow on its own, from tracking and exceptions, to updates and fixes.
Why are AI logistics agents shaping eCommerce?: Because they can run the work an entire ops team used to do, 100% automatically. They monitor every shipment, spot risk early, and execute the next step with consistent, 'always-on' logistics accuracy at scale.
What makes Minami different?: Minami is built to run logistics, not just chat about it. It reads carrier reality (scans, hubs, exceptions) and executes the next step, without heavy rules or engineering setup.

Minami is available with zero setup.

Power up Minami and let your AI agent slash refunds, manual labor, and losses. No integrations. No workflows. No dev time. 100% risk free.