AI for BigCommerce: Best chatbots, agents and tools.

If you’re running a BigCommerce store and looking for the best AI agents, chatbots, or automation tools, this is for you.

Whether you want to boost conversions, reduce support tickets, or offer a 24/7 shopping experience, these AI solutions will help you turn your BigCommerce store into a self-running machine that sells, supports, and engages automatically.

Summary of AI tools, chatbots, and agents for BigCommerce in 2025

Tool	Best for	What makes it unique	Pricing
Minami	Full automation	Takes real actions — edits orders, processes returns, and manages deliveries automatically	Custom plans
QuickCEP	Marketing + support automation	Mixes AI chat with campaign triggers and CRM data for smarter engagement	AI only in Enterprise plans
Maisie AI	Interactive sales & lead capture	Uses quizzes and chat flows to guide shoppers and boost conversions	$29–$299/month
Athos	Smart search & discovery	Predicts intent to show the right products instantly	Custom plans
Luigi’s Box	Search analytics & optimization	Fixes “no results” searches and reveals keyword insights	Custom plans
Nosto	Personalized shopping experience	Builds dynamic bundles and on-site content in real time	Custom plans
Zoovu	Guided product discovery	Turns complex catalogs into simple question-based journeys	Custom plans

Benefits of integrating AI into your BigCommerce store

Sell more with personalization

AI watches how each shopper browses and learns what catches their attention. That’s how it knows what to show next — turning random visits into real sales.

Cut your support workload

Instead of your team repeating the same answers all day, AI replies instantly, fixes simple issues, and updates orders before an agent even sees them.

Keep customers coming back

AI spots when someone’s about to leave their cart or hasn’t returned in a while. It sends the right message or offer at the right moment to win them back.

Make smarter decisions

AI tracks every click, purchase, and question, then turns that data into insights you can actually use to plan your next move.

Stay quick during peak days

When your traffic spikes, AI doesn’t panic. It handles hundreds of chats and requests at once, keeping everything running smoothly while your team stays calm.

Deliver a consistent experience

No matter where a shopper interacts — live chat, email, or your site — AI keeps your tone and timing perfectly aligned so your brand always feels the same.

Top AI tools for BigCommerce Stores

1. Minami AI

• Pricing:  Contact the Minami sales team for pricing

Minami is built for you if you want an AI agent that doesn’t just chat—it actually takes action. Inside your BigCommerce store, your customers can talk to a personalized AI that knows their orders, products, and preferences.

It can process returns, update orders, and handle real post-purchase actions automatically, without any human help. You’ll get a truly autonomous system that goes way beyond basic chatbots.

2. QuickCEP

• Pricing: AI functionality is only available in Enterprise plans.

QuickCEP is a simple, no-code way to add AI chat to your BigCommerce store. You can set it up in minutes to suggest products, track orders, and message customers automatically. It’s a great pick if you want to make your support team’s life easier while keeping shoppers engaged and informed.

3. Maisie AI

• Pricing: From $29 to $299 per month

Maisie turns your store into an interactive experience. It guides shoppers with AI-powered quizzes and chat flows, helps them find the right products, and collects leads for future campaigns. If you care about engagement and conversion more than just automation, you’ll love how natural Maisie feels.

4. Athos

• Pricing: Custom plans

Athos upgrades your BigCommerce search bar into a smart discovery engine. When shoppers type, they instantly see products that match what they’re really looking for, not just keywords. It learns from behavior and improves how you show products across categories. Perfect for big stores with complex catalogs.

5. Luigi’s Box

• Pricing: Custom plans

Luigi’s Box focuses on helping your customers find exactly what they want. It learns from how people browse, then fine-tunes search results and recommendations to fit their intent. You’ll see fewer “no results” moments and more satisfied visitors who buy faster.

6. Nosto

• Pricing: Custom plans

Nosto makes every visit feel personal. It looks at real-time shopper data to build tailored experiences, from product bundles to on-site messages. You can target segments, boost retention, and turn your store into a place that adapts to every customer.

7. Zoovu

• Pricing: Custom plans

Zoovu gives your BigCommerce store guided selling power. Imagine a digital shopping assistant that asks questions and suggests the right products—especially handy if your catalog is technical or has many variations. It feels like talking to a knowledgeable salesperson right on your site.

What makes Minami AI the best Agent for BigCommerce

What makes Minami different is simple — it doesn’t just talk, it acts.

When a customer writes asking to change their delivery address, Minami doesn’t just forward the ticket. It jumps into action. It edits the order in your BigCommerce backend, updates the carrier data, and confirms the new delivery date — all in seconds, without an agent touching a thing.

That same level of autonomy applies everywhere. A refund request? Minami can offer an exchange instead. A late shipment? It sends an apology with a tracking link before the buyer even complains. A high-value shopper browsing again? It greets them with a personal recommendation pulled from their last purchase.

It turns what used to be manual, repetitive support work into instant, revenue-generating experiences.

See Minami in action. Book a demo.